Human Resources

No social media policy? Get one posthaste

Team members aren’t protected if they post about a workplace topic unrelated to employment terms.

Human Resources

Do it differently, for a change

Communicate changes to your team as early as possible in the process, carve out time for discussion, and don’t try to do too much at once.

Human Resources

Put on your thinking cap

Rather than waiting until a situation arises in which a top performer reaches her pay plateau, create a policy on how the situation will be handled, and know which conversations you’ll need to have with the employee.

Human Resources

Filter your applicant pool

Working in an animal hospital seems enticing to typical pet lovers until they discover that the job is as much about customer service as patient care.

Human Resources

Silence the rumor mill

If the gossip is largely about decisions made in the veterinary office, then being more transparent about what’s going on can go a long way in quashing the gossip.

Human Resources

Break the impasse

An employee who refuses to sign typically does so for one of two reasons, or both. First, she may disagree with the contents. Or she might believe the form is invalid without her signature.

Human Resources

A better way to budget bonuses

When times are good, we all prosper. When times are hard, we can weather the storm together.

Human Resources

How #MeToo affects you, too

If your team has a sexual harasser, your practice may be one complaint away from a disaster.

Human Resources

Put some thought into personality assessments

It can be tempting to consider an extraverted person as a “good” employee and an introverted one as less attractive. In reality, people all along the spectrum can make outstanding employees.

Human Resources

The Internet, You and Your Employees

Practices should have clear written policies so everyone is aware of what they can do online during work hours and what is always inappropriate.

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