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Tulsa Tough

How Much Profit Is Enough?

business

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Learn to Share

Veterinary teams deserve more than a paycheck. Employees need to know the financials, be thanked, and hear what they can do to improve the practice’s performance and their own.

Steer Clear of Trouble

Practice owners need adequate insurance coverage when transporting pets and when employees are on the road.

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communication

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The Client’s Perspective

Five specific communication skills can help the veterinary team maintain a strong connection with pet owners, especially during difficult times. 

Less Ringing, More Appointments

Facebook, Google, Instagram and even business review platforms can streamline the booking process and free up your staff.

5 Ways to Best Communicate with Veterinary Clients

Client expectations for both the level and mode of communication are rapidly changing. Don't get left behind.

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community

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Find What Moves You

Whether it’s sports, painting or something else, engaging in an expansive activity will lead you to a more balanced, centered and sane life.

Six Growing Issues

The veterinary world is getting more complicated. It’s time to embrace change for the good of the profession, clients and patients.

Staff Strife, Instagram Envy and More

Opening Shots columnist Dr. Ernie Ward answers your questions.

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leadership

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The Client’s Perspective

Five specific communication skills can help the veterinary team maintain a strong connection with pet owners, especially during difficult times. 

Find a Happy Medium

Some people are career-oriented while others place greater value on time away from work. Practice leaders can support both.

Six Growing Issues

The veterinary world is getting more complicated. It’s time to embrace change for the good of the profession, clients and patients.

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merchandising

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Animal health products trending up in 2020

Here are some of the top trends in animal health products, according to David Lummis, senior pet market analyst for Packaged Facts.

How to grow your veterinary clinic's retail business

The keys to growing your veterinary clinic's retail business — all while offering valuable, trusted products for your clients.

Don’t be afraid to sell a product

You’re not a peddler. You’re a veterinary professional looking out for your patients’ best interests.

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columns

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Find What Moves You

Whether it’s sports, painting or something else, engaging in an expansive activity will lead you to a more balanced, centered and sane life.

Learn to Share

Veterinary teams deserve more than a paycheck. Employees need to know the financials, be thanked, and hear what they can do to improve the practice’s performance and their own.

The Client’s Perspective

Five specific communication skills can help the veterinary team maintain a strong connection with pet owners, especially during difficult times. 

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products

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Antech Introduces Rapid UTI Test

Swift results from the FIRSTract assay can help prevent the overprescribing of antibiotics.

Dechra will distribute KindredBio’s Zimeta

The Dechra catalog now includes the equine pyrexia drug and the previously purchased Mirataz.

AAHA Updates Guide to Veterinary Fees

More than 950 practices contributed data on what they charge for hundreds of services.

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online exclusive

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Make Digital Client Service Stick

Keep pet owners and the veterinary team happy by continuing to digitize six key services.

A new approach to solving veterinary burnout

Lean thinking empowers employees, gives them more freedom to make decisions and focuses on results rather than micromanagement.

What are you waiting for?

Designing a safe and inviting reception area will better serve the needs of your patients and their owners.

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