business

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Place a premium on pet insurance

Promoting the availability of health coverage can benefit the patient, client and practice.

Prepare for the unexpected

Knowing how to react when an emergency or natural disaster strikes will help safeguard lives and your hospital.

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communication

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Why embrace Generation Y?

Millennials are the largest pet-owning demographic and — listen here, practice owner — they value the latest communication tools.

The changing face of dentistry

Easy-to-implement changes can take odontophobia out of your veterinary practice and your clients.

‘How may I assist you?’

Use technology to make a quick first impression with potential clients and win them over.

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community

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From tolerance to inclusion

The practice of inclusion does not preclude the practice of tolerance. In fact, inclusion is dependent on tolerance.

My celebrity client

What rock star and dog owner Rob Thomas taught one practitioner about veterinary medicine.

Opportunity knocks

Millennials spend more on veterinary care and pet services than any other generation, so what are you doing to embrace them?

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leadership

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The royal treatment

Providing an exceptional surgery experience for patients and clients isn’t that difficult. Doing it consistently will help you stand out from the crowd.

Put on your thinking cap

Consider three strategies for retaining a star employee who has reached the top of the job pay range.

Filter your applicant pool

A structured hiring process and adjustments made inside the practice can be big factors in reducing employee turnover.

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merchandising

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If it’s in stock, they will buy it

Are your inventory controls lacking? Sending a pet owner away empty-handed doesn’t help the patient, the client relationship or the hospital.

They’re on your team

Distributors deliver more than products. The services they provide can improve a veterinary practice’s bottom line.

Mix business and pleasure

Introducing a bit of imagination and a staff focus to product sales can motivate the team.

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columns

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Prepare for the unexpected

Knowing how to react when an emergency or natural disaster strikes will help safeguard lives and your hospital.

From tolerance to inclusion

The practice of inclusion does not preclude the practice of tolerance. In fact, inclusion is dependent on tolerance.

The royal treatment

Providing an exceptional surgery experience for patients and clients isn’t that difficult. Doing it consistently will help you stand out from the crowd.

More columns

products

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MyPetDoc encourages people to talk about a pet’s problems

New app uses artificial intelligence to help worried pet owners decide on a next step.

Boehringer unveils new feline heartworm preventive

Centragard is approved for use in cats as young as 7 weeks old.

Jurox schedules August release of Alfaxan Multidose

Unlike original Alfaxan, the new formulation has a shelf life of up 28 days.

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