business

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Make it your business

Practice ownership opportunities aren’t just for veterinarians. In some cases, managers and nurses can become proprietors, too.

The missing link

Asking dog owners about any cats at home — forgotten felines number in the millions — promotes animal health and can help fill a practice’s appointment slots.

Go paperless

Electronic recordkeeping will take a practice to the next level as long as the computer hardware gets needed upgrades, data is protected and the veterinary team is trained properly.

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communication

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Show the love

Clients who become brand advocates, especially through online reviews, deserve a heartfelt thank you.

The fearless exam room

A few easy changes will go a long way in reducing fear, anxiety and stress in a canine or feline patient.

It’s your call

Delivering exceptional phone service can make the difference between a pet owner who agrees to book an appointment and one who gets a quick answer and hangs up.

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community

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Flow in the face of adversity

When a difficult situation arises, you can change it, remove yourself or accept it.

The Goldilocks concept

How can we combine what independent veterinarians yearn for with the best of the corporate world?

PetsPAC packs a political punch

The new political action committee will lobby on behalf of veterinary professionals, industry and pet owners.

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leadership

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It takes a village to serve a client

Develop a dream team within and outside your practice to extend veterinarian capacity.

Do the math

Proper inventory management is more than just tracking products that come in the door and go out. Sloppy recordkeeping and poor decision making can be costly.

Silence the rumor mill

Workplace gossip can be harmful, so know how to control it.

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merchandising

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Mix business and pleasure

Introducing a bit of imagination and a staff focus to product sales can motivate the team.

Scratch that strategy

Your approach to promoting flea and tick medications needs to evolve, just like the preventives have.

The price is not always right

If you don't know the difference between markup and margin, your revenue might be taking a hit.

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columns

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Make it your business

Practice ownership opportunities aren’t just for veterinarians. In some cases, managers and nurses can become proprietors, too.

Mix business and pleasure

Introducing a bit of imagination and a staff focus to product sales can motivate the team.

Flow in the face of adversity

When a difficult situation arises, you can change it, remove yourself or accept it.

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products

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Calling all veterinary student inventors

$17,500 is at stake in The Idea competition. Applications are due July 1.

Merck updates Prestige equine influenza vaccines

The vaccines feature the most current clade 1 and clade 2 influenza strains.

Zoetis adds scours product to livestock portfolio

Zoetis Inc. has acquired the global rights to Detach, a non-antibiotic solution for controlling scours, or diarrhea, in livestock and horses.

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