“What actions are we going to take that will help propel us into a new normal that includes more compassion, more collaboration and more kindness?”

If you don’t use an online pharmacy, why not? Millennials and just about all other pet owners desire the convenience of home delivery. Start slow and the money will follow. 

Your digital messaging needs to stand out from the crowd if you hope to reach distracted clients. Great subject lines matter.

Social media plays a key role during evolving situations like COVID-19. Clients will always count on you for pet care advice and as a voice of reason.

In the midst of crisis, turn fear and anxiety into clinic opportunities.

The investment program you and your employees participate in might not be the same one everyone turns to when it’s time to step away from the practice.

Under a subscription wellness plan, pets and their owners return time and again. Ongoing preventive care is great for the patient, good for compliance and a net gain for practices and their teams.

The newly established Veterinary Virtual Care Association will develop best practices, define standards and protocols, and do so much more.

COVID-19 tested the ability of practice leaders to adapt to change. The profession will emerge better equipped to tackle the next challenge with optimism and grace.

Most people and teams default to some variation of “no” or “yes, but.” The alternative is your ticket to resilience and peace.

COVID-19 forced veterinary practices to forgo clinic walk-ins and instead move to parking lot transfers. You can make such non-traditional interactions even better for the client.

Regardless of whether you buy a particular product or service, the company representative is deserving of your time. You never know when a business relationship will pay off for your hospital and clients.

Don’t try to sell every flea and tick preventive. Settle on a favorite and get to work educating your team and clients.

Core training isn’t just for the athletically inclined. Bring your teams together as often as possible to talk about retail products and client messaging.

Regardless of whether you buy a particular product or service, the company representative is deserving of your time. You never know when a business relationship will pay off for your hospital and clients.

Your digital messaging needs to stand out from the crowd if you hope to reach distracted clients. Great subject lines matter.

COVID-19 tested the ability of practice leaders to adapt to change. The profession will emerge better equipped to tackle the next challenge with optimism and grace.

Vetoquinol USA received a regulatory go-ahead for Imoxi Topical Solution for Cats.

The $400 million deal adds Flavor Tabs and Spectrum to a Merck parasiticide catalog that already includes Bravecto.

Veterinary-exclusive chew contains Hawthorn phytosome and 10 other ingredients.

Now is a great time to convey your practice’s brand and values through your communication, education and advertising.

Policyholders who choose preventive care coverage will receive a Zoetis parasiticide directly from the company.

The Veterinary Virtual Care Association wants to take telemedicine to the next level — and beyond.