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Feel the Warmth

The Cat’s Meow

business

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9 Tips to Sink Your Teeth Into

How you communicate with clients and what you do behind the scenes can help grow your practice’s dental revenue.

Less Is More

Fine-tune how your hospital is run so that you don’t have to work so hard.

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communication

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Words Matter

Learn to use better phrases so that your client communication is more positive and meaningful. 

The Client’s Perspective

Five specific communication skills can help the veterinary team maintain a strong connection with pet owners, especially during difficult times. 

Less Ringing, More Appointments

Facebook, Google, Instagram and even business review platforms can streamline the booking process and free up your staff.

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community

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Build a Financial Foundation

You should work with the present and future in mind. Setting aside 10% of your earnings now will pay off big-time decades from now.

Stop Doing Your Best

Pacing yourself and allocating your energy wisely will help you to achieve what is truly important.

Feel the Warmth

Try not to fixate on hardship and negativity. So much good is happening all around you.

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leadership

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Bond With a Pet Trainer

An outside expert can meticulously answer many of the questions your clients pose and prepare pets to be willing participants in veterinary care.

Crunch Time

A practice manager shouldn’t be an absent employee’s automatic replacement. Cross-train team members and empower them to look after each other.

Better Safe Than Sorry

Workplace violence is nearly impossible to predict, but having a safety plan in place is in everyone’s best interest.

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merchandising

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Animal health products trending up in 2020

Here are some of the top trends in animal health products, according to David Lummis, senior pet market analyst for Packaged Facts.

How to grow your veterinary clinic's retail business

The keys to growing your veterinary clinic's retail business — all while offering valuable, trusted products for your clients.

Don’t be afraid to sell a product

You’re not a peddler. You’re a veterinary professional looking out for your patients’ best interests.

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columns

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Less Is More

Fine-tune how your hospital is run so that you don’t have to work so hard.

Fair and Square

Veterinarians should have a basic understanding of the rules of competition. You don’t want to run afoul of antitrust laws.

Know When to Walk Away

If you’re an independent practice owner, don’t rush into a sale to a consolidator. Here’s what to watch for. 

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products

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New Tonometer Features Bluetooth Connectivity

The battery-powered Tono-Vera, from Reichert Technologies, accommodates wireless data transfer.

Fujifilm Launches VXR Veterinary X-Ray Room

The digital radiography system is low dose and easy to use, according to the manufacturer.

New From Canopy: SurityPro CBD Supplements

The cannabinoid products for dogs carry the NASC Quality Seal.

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online exclusive

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The Future of Veterinary Real Estate

The pandemic changed how veterinarians do business. Here are five things to focus on.

Make Digital Client Service Stick

Keep pet owners and the veterinary team happy by continuing to digitize six key services.

A new approach to solving veterinary burnout

Lean thinking empowers employees, gives them more freedom to make decisions and focuses on results rather than micromanagement.

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