Persuading clients to sign up for coverage can ensure top-notch patient care, improve a clinic’s bottom line and boost a veterinarian’s production pay. Try these seven strategies.

Take control of employee health insurance costs by selecting the right plan and benefits. Self-funding, captives and a level-funded program are your primary options.

Failure to accurately assess a patient’s body language can lead to a petrified animal, an unproductive exam and poor owner compliance.

When client service falls short, remember the expression “Notice something, say something, do something.”

Violating copyright law can cost your practice in more ways than one. Now is the time to scour your website, social networks and marketing materials for ill-gotten images.

As 2019 approaches, several critical matters — from the Fairness to Pet Owners Act to opioid abuse to telemedicine — remain unresolved.

Health care is harder to access when someone doesn’t speak English, but you can bridge the gap by becoming multilingual, hiring a diverse staff and embracing numerous resources.

The veterinary profession is awash in change and opportunity. You should be excited to be part of this era.

Veteran employees often take the lead in sharing knowledge and advice, but newbies can do it, too. The key to success is to create the best possible relationships.

How becoming a mother changed my perspective on clients, co-workers and protocol.

It’s time to do away with production-based pay and all its ills. The alternative: profit sharing and a formula for robust professional growth.

Your dermatologic recommendations and products might be only scratching the surface. Client education, stocking the right items and other approaches can make a big difference.

You might not like online drug sellers, but rather than ignore their prescription requests, become more competitive and provide more personalized service to your clients.

Does your hospital take advantage of everything a salesperson has to offer? If not, your patients and practice are missing out on tremendous products and services.

Veteran employees often take the lead in sharing knowledge and advice, but newbies can do it, too. The key to success is to create the best possible relationships.

As 2019 approaches, several critical matters — from the Fairness to Pet Owners Act to opioid abuse to telemedicine — remain unresolved.

Failure to accurately assess a patient’s body language can lead to a petrified animal, an unproductive exam and poor owner compliance.

The pet food maker plans further development of the behavior-sensing device.

“Pet tech is big business,” Packaged Facts says in a new report.

Canned formulas are introduced for managing food intolerance in cats and dogs and for skin and GI issues in dogs.