The Veterinary Innovation Summit showed that pet health care is moving from reactive and acute to proactive and preventive. You can thank telehealth, wearables and other technology-driven ideas.

Extensions. Deductibles. Exclusions. Not understanding the terms of your commercial policy could leave you short on coverage.

The right mobile application can enhance your practice, your relationship with clients and, most importantly, pet health.

If your procedures leave pets petrified, isn’t it time to try something else?

Clients don’t respond well to lectures. Strive to partner with them for the good of the patient, and remember to ask open-ended questions to jump-start conversations.

Much has been accomplished to this point. Now it’s time for lawmakers and state and national organizations to step up.

Veterinary professionals can do more inside and outside of the practice to expose young people to potential careers in animal health and plug the leakage of talented students to other industries.

The veterinary industry has a lot going for it, starting with the historic role pets play in everyday life. Staffing issues and the cost of care deserve attention, however.

Managers should take the lead in finding ways to pay veterinarians more and get them additional free time. Their well-being is at stake.

Severance agreements can be worthwhile when cutting ties to a team member, but employers need to be careful with the terms and cognizant of applicable laws.

Adhere to five core principles to build a resilient veterinary team and practice.

Think imaginatively and freshen the look to jump-start sagging product sales.

Choosing a new revenue item is easy. What is time consuming, and more fruitful, is careful planning and staff and client education.

What you do in advance of a staff meeting and how you utilize your sales reps can improve employee buy-in and, in turn, client compliance.

The Veterinary Innovation Summit showed that pet health care is moving from reactive and acute to proactive and preventive. You can thank telehealth, wearables and other technology-driven ideas.

The right mobile application can enhance your practice, your relationship with clients and, most importantly, pet health.

Captured images can be displayed on laptops, tablets and smartphones.

ProHeart 12 will use the same RiskMAP associated with six-month ProHeart to ensure safety.

PhytoMAXX Bites is intended for pets with joint, immune, skin or stress issues, according to the manufacturer.

Adjusting where you put your money and how you spend it can make a big difference for veterinarians.

How products are handled and delivered is a growing priority for today's customers. Some premium brands have altered their distribution practices to develop closer ties to consumers.

Building an outstanding organization starts with devoted, empowered leaders who encourage employee camaraderie, team building and plain old fun.