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How you communicate with clients and what you do behind the scenes can help grow your practice’s dental revenue.
Learn to use better phrases so that your client communication is more positive and meaningful.
Five specific communication skills can help the veterinary team maintain a strong connection with pet owners, especially during difficult times.
Facebook, Google, Instagram and even business review platforms can streamline the booking process and free up your staff.
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You should work with the present and future in mind. Setting aside 10% of your earnings now will pay off big-time decades from now.
Pacing yourself and allocating your energy wisely will help you to achieve what is truly important.
Try not to fixate on hardship and negativity. So much good is happening all around you.
An outside expert can meticulously answer many of the questions your clients pose and prepare pets to be willing participants in veterinary care.
A practice manager shouldn’t be an absent employee’s automatic replacement. Cross-train team members and empower them to look after each other.
Workplace violence is nearly impossible to predict, but having a safety plan in place is in everyone’s best interest.
Here are some of the top trends in animal health products, according to David Lummis, senior pet market analyst for Packaged Facts.
The keys to growing your veterinary clinic's retail business — all while offering valuable, trusted products for your clients.
You’re not a peddler. You’re a veterinary professional looking out for your patients’ best interests.
Veterinarians should have a basic understanding of the rules of competition. You don’t want to run afoul of antitrust laws.
If you’re an independent practice owner, don’t rush into a sale to a consolidator. Here’s what to watch for.
The battery-powered Tono-Vera, from Reichert Technologies, accommodates wireless data transfer.
The digital radiography system is low dose and easy to use, according to the manufacturer.
The cannabinoid products for dogs carry the NASC Quality Seal.
The pandemic changed how veterinarians do business. Here are five things to focus on.
Keep pet owners and the veterinary team happy by continuing to digitize six key services.
Lean thinking empowers employees, gives them more freedom to make decisions and focuses on results rather than micromanagement.