business

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Virtual care is the reality

General practitioners, specialists and even students have a role to play in the evolution of telehealth and the elimination of barriers to veterinary services.

Common knowledge

What if a client blamed you because her car was dented in your parking lot? Or if the photo you posted on your website violated copyright law? Take the time to understand liability and common conditions in commercial insurance policies.

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communication

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Is your website ADA compliant?

The Americans with Disabilities Act requires equal access to online content. Poke around like a user to find problem areas, and work with your web developer to make fixes.

Buy the dozen

Persuading clients to purchase a 12-month supply of preventives gets easier if you explain the benefits well and price your products competitively.

Trust the process

Reducing fear and stress in patients might require changing the workplace culture. Once you have the team’s attention and buy-in, your clients will take notice.

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community

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Driven to despair

Are you struggling to pay off your school loans? An income-driven repayment plan can be a path to financial freedom for student borrowers — and possibly to loan forgiveness.

Unintended consequences

You might be tracking the wrong key performance indicators. Try a few that focus on the pet, the owner and your employees.

You’re not a babysitter

Practice managers are hired to manage. Often, the best approach is to direct team members to make decisions and resolve conflicts on their own.

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leadership

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Stop hiring for culture fit

Employing people who share your values will elevate a practice by introducing different perspectives and creating a more diverse workforce.

An uphill job

If you’re struggling to find — and hire — an associate veterinarian for your practice, get to work fixing the problem. You can do it.

A handshake isn’t enough

Practice partnership agreements need to be tightly written and account for eventualities, such as how disputes are settled and how a buyout is accomplished.

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merchandising

More merchandising

From irrelevant to significant

Clinics that commit themselves to getting more patients on parasite protection — and doing it the right way — will see their numbers improve.

Prevail at retail

Think imaginatively and freshen the look to jump-start sagging product sales.

The successful product launch

Choosing a new revenue item is easy. What is time consuming, and more fruitful, is careful planning and staff and client education.

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columns

More columns

Virtual care is the reality

General practitioners, specialists and even students have a role to play in the evolution of telehealth and the elimination of barriers to veterinary services.

Common knowledge

What if a client blamed you because her car was dented in your parking lot? Or if the photo you posted on your website violated copyright law? Take the time to understand liability and common conditions in commercial insurance policies.

Stop hiring for culture fit

Employing people who share your values will elevate a practice by introducing different perspectives and creating a more diverse workforce.

More columns

products

More products

Hallmarq sells 100th standing MRI unit

100,000 horses have been scanned for foot or leg problems since 2002.

Covetrus connects PIMS users with service partners

The new Covetrus Connect is promoted as a “secure, permissions-based integration platform.”

Zoetis’ new Stablelab detects equine infections

The handheld, stall-side device delivers results within 10 minutes.

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online exclusive

More online exclusive

Start charging for your phone time

Give fee-based consultations a try and see how your clients respond.

What smart veterinarians do financially

Retirement accounts and budgets can put you in a more comfortable fiscal position. Those aren’t your only choices.

9 ways to improve your personal finances

Adjusting where you put your money and how you spend it can make a big difference for veterinarians.

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