The following list of teleadvice, teleconsulting and telemedicine providers combines information from the American Veterinary Medical Association, company websites, the Veterinary Telemedicine Facebook Community and direct queries. With companies popping up all the time, some might not be shown. Always verify features before signing on with a provider. For a downloadable pdf, click here.
TELEADVICE SERVICES
Ask.vet
Description: Standalone website staffed by veterinarians; coordinates with MyPetDoc
Business model:
- Direct to consumer
- Fee per service
Features:
- Phone calls
- Two-way messaging
- Email communication
- PMS integration
PetCoach by Petco
Description: Standalone website and app curated and staffed by veterinary professionals and pet experts
Business model:
- Direct to consumer
- Free self-help content
- Fee per service
Features:
- Two-way messaging
PetNurse by LifeLearn Animal Health
Description: After-hours triage service staffed by registered veterinary technicians that runs through your practice
Business model:
- Fee per service
whiskerDocs
Description: Standalone website and app
Business model:
- Direct to consumer
- Fee for service
- Subscription model
Features:
- Live video
- Phone calls
- Two-way messaging
- Email communication
TELECONSULT SERVICES
DVM Stat
Description: Access to veterinary specialists. Emphasis on neurology, cardiology, anesthesiology, radiology, internal medicine, and emergency and critical care
Business model:
- Advice for veterinary clinicians
- Fee per service
Features:
- Phone consultations
- Video consultations
FIDU vet
Description: Access to veterinary specialists. Emphasis on dermatology, oncology, nutrition, and internal medicine
Business model:
- Advice for veterinary clinicians
- Fee per service
Features:
- Phone consultations
- Video consultations
- Written reports
PetRays
Description: Access to veterinary specialists. Emphasis on radiology, cardiology, ultrasound, internal medicine, dermatology, ophthalmology, neurology, anesthesiology and oncology
Business model:
- Advice for veterinary clinicians
- Fee per service
Features:
- Fax and email reports
- Phone consultations
VetNOW
Description: Access to veterinary specialists
Business model:
- Advice for veterinary clinicians
- Fee per service
- Membership plan
Features:
- Phone consultations
- Video consultations
- Two-way messaging
- Email communication
- PMS integration
Vetology
Description: Referrals to emergency and specialty hospitals
Business model:
- Fee per service
- Subscription model
Features:
- Email, fax and online reports
- Record-sharing in local area
- Teleradiology consults at vetology.ai
TELEMEDICINE PLATFORMS
Airvet
Description: Standalone platform and access to triage network
Business model:
- Direct connection to clients
- Fee for service
- Monthly fee
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
- Email communication
Anipanion
Description: Standalone platform
Business model:
- Direct connection to clients
- Fee for service
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
- Email communication
- PMS integration
BabelBark
Description: Standalone platform integrated with telemonitoring, client-generated data and journaling; integrates with online pharmacies
Business model:
- Direct connection to clients
- Fee for service
- Membership plans
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
- Targeted promotions
- PMS integration
CompuGroup Medical
Description: Standalone platform
Business model:
- Direct connection to clients
- Monthly subscription service
Features:
- Live video
- Phone calls
- PMS integration
Doxy.me
Description: Standalone platform
Business model:
- Direct connection to clients
- Fee for service
Features:
- Live video
- Phone calls
- Two-way messaging
- Email communication
ezyVet
Description: Cloud-based practice management software with Zoom integration
Business model:
- Direct connection to clients
- Setup fee
- Monthly fee
Features:
- Live video
- PMS integration
Fur Baby Tracker
Description: Virtual whiteboard plus messaging to clients through real-time updates
Business model:
- Direct connection to clients
- Monthly fee
- Per-pet fee
Features:
- Two-way messaging
- PMS integration
GoFetch Health
Description: Standalone platform and access to teleadvice (Canada)
Business model:
- Direct connection to clients
- Monthly plan
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
- Email communication
- Optional loyalty program
GuardianVets
Description: Standalone platform plus access to triage network
Business model:
- Direct connection to clients
- Fee for 24/7 triage service
- Telemedicine transaction fee
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
- Email communication
- PMS integration
Medechat
Description: Standalone platform (Australia)
Business model:
- Direct connection to clients
- Monthly subscription
Features:
- Collects payment
- Live video
Medici
Description: Standalone platform
Business model:
- Direct connection to clients
- Fee for service
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
Milo
Description: Online platform to create subscription-based wellness plans and conduct telehealth visits
Business model:
- Direct connection to clients
- Fee for service
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
www.miloplans.com/telemedicine
My Virtual Veterinarian
Description: Standalone platform and access to teleadvice
Business model:
- Direct connection to clients
- Fee for service (percentage)
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
Pawzy
Description: Standalone platform (Canada)
Business model:
- Direct connection to clients
- Monthly user fee
- Payment transaction fee
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
www.pawzy.co/telehealth/clinics
PetDesk
Description: Standalone platform
Business model:
- Direct connection to clients
- Monthly subscription
Features:
- Live video
- Phone calls
- Two-way messaging
- Reputation management
- Loyalty program
PetPro Connect
Description: Standalone platform
Business model:
- Direct connection to clients
- Fee for service (percentage)
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
Petriage
Description: Standalone platform and automated teleadvice
Business model:
- Direct connection to clients
- Three service tiers
- Fees based on number of patients
Features:
- Live video
- Phone calls
- Two-way messaging
- Email communication
- PMS integration
PetsApp
Description: Standalone platform (United Kingdom)
Business model:
- Direct connection to clients
- Monthly fee
Features:
- Collects payment
- Live video
- Two-way messaging
Petzam
Description: Standalone platform also serving pet trainers and behaviorists
Business model:
- Direct connection to clients
- Fee for service
Features:
- Collects payment
- Live video
- Phone calls
Rhapsody
Description: Cloud-based practice management software with integrated live video option
Business model:
- Direct connection to clients
- Monthly fee
Features:
- Collects payment
- Live video
- Standalone PMS
Smart.vet
Description: Standalone app
Business model:
- Direct connection to clients
- Monthly fee
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
- Email communication
TeleTails
Description: Standalone platform
Business model:
- Direct connection to clients
- Fee for service
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
- Email communication
- PMS integration
TeleVet
Description: Standalone platform
Business model:
- Direct connection to clients
- Monthly or yearly fee
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
- Email communication
- PMS integration
VetCareShare Telemedicine Solutions
Description: Standalone platform
Business model:
- Direct connection to clients
- Monthly subscription service
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
- Group messaging
- Email communication
- PMS integration
- Educational library
Vet2Pet
Description: Standalone platform
Business model:
- Direct connection to clients
- Monthly fee
Features:
- Collects payment
- Two-way messaging
- Optional loyalty program
- PMS integration
Virtuwoof
Description: Standalone platform
Business model:
- Direct connection to clients
- Monthly subscription fee or pay as you earn
Features:
- Collects payment
- Live video
- Phone calls
- Two-way messaging
- Email communication
- PMS integration
VitusVet
Description: Cloud-based practice management software
Business model:
- Direct connection to clients
- Monthly subscription
Features:
- Collects payment
- Two-way messaging
- Email communication
- Client payment plans
- PMS integration
- Standalone PMS