Features Archives

From Lickability to Likability

If you want clients to return, you must pass their sniff test. So, start by understanding the liking principle.

If your pricing strategy is tied to inflation, then yes, a greater increase is needed now to counteract rising costs.

Granting equity interest in a hospital is a great way to beef up employee compensation and enhance loyalty.

Stopgap staffing solutions are good, but what’s even better is when a great doctor wants to return to your practice.

Each age group’s defining moments are clues to what motivates and drives your employees.

Is someone a “real vet” when they step back from the clinic? I’m just contributing to my field in a different way.

Tennessee’s Rachel Lees wants to make Fear Free certification and low-stress handling techniques a part of all veterinary schools.

Once you identify the actual problem and gather opinions and supportive data, create an action plan.

Veterinary life got more complicated during the pandemic, saddling teams with personal and practice-wide challenges.

Business-class centralized email solutions come with basic protections.