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Features

Client Communication

From Lickability to Likability

If you want clients to return, you must pass their sniff test. So, start by understanding the liking principle.

Finance

Inflation Considerations

If your pricing strategy is tied to inflation, then yes, a greater increase is needed now to counteract rising costs.

Legal Issues

Fair Shares

Granting equity interest in a hospital is a great way to beef up employee compensation and enhance loyalty.

Human Resources

8 Ways to Bond With a Relief Veterinarian

Stopgap staffing solutions are good, but what’s even better is when a great doctor wants to return to your practice.

Client Communication

How to Navigate a Multigenerational Practice

Each age group’s defining moments are clues to what motivates and drives your employees.

Personal/Professional Development

Reality Check

Is someone a “real vet” when they step back from the clinic? I’m just contributing to my field in a different way.

Veterinary Nursing

Cooperative Care Breeds Better Behavior

Tennessee’s Rachel Lees wants to make Fear Free certification and low-stress handling techniques a part of all veterinary schools.

Practice Management

Problem-Solving, One Step at a Time

Once you identify the actual problem and gather opinions and supportive data, create an action plan.

Practice Management

Unraveling a Few Emerging Problems

Veterinary life got more complicated during the pandemic, saddling teams with personal and practice-wide challenges.

Innovation/Technology

Break Free of No-Cost Email

Business-class centralized email solutions come with basic protections.
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