Personal/Professional DevelopmentWhat Is Professionalism?Effective leaders build a culture of professionalism by shifting the focus beyond the value (why) to what it looks like in action.Innovation/TechnologyMake Your PIMS Work for YouIf you are concerned about how a particular PIMS might change the workflow at the front desk and in exam and treatment rooms, ask the question upfront.Patient CareMany Happy ReturnsBy strategically identifying at-risk, past-due patients, the hospital can control the number of vaccine appointments and client messaging.Patient CareCrack the CodeYou can tap into many diagnostic tools, but remember that each test you run must have a diagnostic value to the pet and client.Patient CareTo Be Continued …Pets must be protected year-round to get heartworm disease and other parasitic threats under control.Practice OwnershipThe Can-Do CharterReview the rules you find during your can’t-do audit and then consider how you might simplify them.Practice OwnershipRise Above the RestThe primary focus in determining your practice’s business model is knowing what pet owners want and value.Personal/Professional DevelopmentFollow the Leader to Be the LeaderMentors become highly invested in their mentees timewise, emotionally and by association. Practice ManagementAdapt, Change, RepeatA manager can influence a team’s behavior but is not responsible for it.Practice OwnershipFollow the MoneyPractice ownership only pays off financially and in other ways if you have the right practice at the right time and at the right price.Page 5 of 22‹ Previous123456789Next ›Last »