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Opening Shots

Practice Management

Ex-Owners, Insubordination and Rising Costs

Q: I recently bought the veterinary practice where I’ve worked for five years.

Personal Wellness

DVM Salaries, Self-Care and Calling in Sick

Opening Shots columnist Dr.

Practice Management

Firings, Hirings and Broken Equipment

Don’t inadvertently escalate a situation by matching negative energy. Instead, remain compassionate, tempered and professional.

Personal Wellness

Workaholics, Responsibilities and Doctor Duties

How do you handle a veterinarian who works too much? What to do about attitude problems? Opening Shots columnist Dr. Ernie Ward answers your questions.

Practice Management

Postcards, One-Star Reviews and Active Clients

Opening Shots columnist Dr. Ernie Ward answers your questions.

Practice Management

Shift Work, Medical Errors and Drop-Offs

Opening Shots columnist Dr. Ernie Ward answers your questions.

Personal Wellness

Bad Employees, Rude Clients and Restorative Sleep

Sometimes, the best solution is to jettison problem employees.

Finance

Paycheck Chatter and the Need for Time Off

Team members tend to know each other’s pay, particularly within their job role.

Finance

Hunger Pangs, Bad Behavior and Equipment Envy

Whenever workplaces consciously keep employees who are bad for business, the objective is to find a job that reduces their damage.

Client Communication

Tattoos, Stress and Staff Conflict

More veterinary professionals are rejecting staff conflict as unavoidable and demanding better leadership and working conditions.

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