Client Communication

Leading by Example

From start to finish in a patient’s care, and even after discharge, empowered veterinary nurses stay in close contact with clients.

Practice Management

Rising to the Top

One challenge for every head technician is finding the time to lead the team, manage everyone and work on the floor with patients and clients.

Personal/Professional Development

The Next Step

Veterinary nurses looking to move into management or leadership should pursue specific learning opportunities.

Merchandising

You Can Count on It

Count each item in stock, check expiration dates and flag short-dated items for return or immediate use.

Government/Regulations

Risky Business

OSHA standards outline many of the protocols for handling hazardous waste.

Staff Training

Educate and Document

Every business, regardless of type, is required to train employees.

Government/Regulations

Safe and Sound

Inspections are needed to identify known or potential hazards in each work area of the hospital.

Staff Training

Better Safe Than Sorry

When a team member is dealing with a personal issue outside the workplace, privacy issues should take a backseat to workplace safety.

Client Communication

Nurture the Bond

The pandemic upset client relationships, but you can still provide good customer service.

Personal Wellness

How to Reduce Burnout

The pandemic has made work and daily life even more stressful. You can mitigate the tension if you set expectations for clients, fine-tune staff schedules and practice self-care.

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