Human Resources

The Great Renegotiation

Talented employees are more likely to stay if you treat and compensate them better. Exercising your pricing power will pay the tab.  

Patient Care

Tear Down the Wall

A spectrum of care approach might better address clients of limited means, lowering the barrier to care.

Personal/Professional Development

Up, Up and Away!

The consequences of the workforce crisis include the risk of losing business to non–veterinary professionals, not delivering necessary care and overworking our teams. Ultimately, we risk our health and that of the pets we swear to care for.

Practice Management

Afloat in a Sea of Opportunity

The old do-all-things-for-all-people practice model is increasingly difficult to work in, lead and administer, and satisfy growing consumer needs.

Veterinary Nursing

Calling All Superheroes

With an assist from technology, we can maintain and improve the deep client-doctor relationships for which our profession is known.

Patient Care

The Paradox of Preventive Care

Preventive care benefits pets, people, providers and practices.

Innovation/Technology

Let’s Embrace Techs and Tech

Not enough veterinary technicians, you say. There would be if we honored, empowered, paid and retained the ones we have.

Personal/Professional Development

‘Just’ a GP

By honoring GPs, might we better embrace preventive care, resulting in healthier patients, healthier doctors and healthier teams?

Practice Management

Mercenaries and Missionaries

Consolidators who push profits first leave veterinary teams feeling neglected, leading to less-than-optimal pet care and reduced profits.

Practice Management

Onward and Upward

Forced to adjust amid the pandemic, we proved we’re capable of radical change. We can do a lot more, from pushing for portable licensure to embracing asynchronous learning.

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