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Creative Disruption

Practice Management

Mercenaries and Missionaries

Consolidators who push profits first leave veterinary teams feeling neglected, leading to less-than-optimal pet care and reduced profits.

Practice Management

Onward and Upward

Forced to adjust amid the pandemic, we proved we’re capable of radical change. We can do a lot more, from pushing for portable licensure to embracing asynchronous learning.

Veterinary Nursing

Two Out of Three Is Bad

We have technology and wellness care down pat. So then, why are we so slow to empower veterinary nurses? They are capable of so much more. Doctors, it’s your move.

Patient Care

A Long-Term Answer

Under a subscription wellness plan, pets and their owners return time and again. Ongoing preventive care is great for the patient, good for compliance and a net gain for practices and their teams.

Practice Management

What the Corporates Get Wrong

Successful, happy practice is more about commitment than compliance.

Innovation/Technology

We Can’t Afford to Wait

Virtual care and reinvention of the veterinary nurse will take our profession to the next level. The taxi and recording industries were asleep at the wheel at crucial moments in history. Look where it got them.

Innovation/Technology

Always be learning

The path to enlightenment is paved with lecture halls and PowerPoint presentations. Or we can try something different. In the end, we need to be engaged, excited and current.

Client Communication

The future is PetGen

Make way, boomers and Gen Xers. Millennials and Generation Z are remaking how Americans view pets and veterinary care.

Human Resources

Unintended Consequences

How to implement key performance indicators in your veterinary practice that track employee satisfaction and success.

Veterinary Industry

Come aboard!

The veterinary industry has a lot going for it, starting with the historic role pets play in everyday life. Staffing issues and the cost of care deserve attention, however.
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