Human ResourcesSuccessful SuccessionsBe sure to outline how to replace a practice manager or another critical leader long before the need arises. Human ResourcesBad Things Happen If You’re Slow to HireThe cost of unfilled job positions goes well beyond lost revenue opportunities. Human ResourcesHow to Use ChatGPT in HRThe AI app can do everything from creating interview questions to analyzing why your employees quit. Remember to proofread and, when necessary, fact-check. Client CommunicationGet Back on Track, One Call at a TimeImproved phone skills help deliver a great client experience and turn inquiries into appointments. Personal WellnessHow to Extend a Technician’s Shelf LifeDebilitating burnout and on-the-job injuries can shorten a career, but lowering or eliminating the risks is possible. Personal/Professional DevelopmentRejection: One of Our Deepest FearsVeterinary professionals know pain all too well. Fortunately, understanding how to respond to challenges helps us rebound faster. Practice OwnershipWalk, Don’t Run, for the ExitPlanning the sale of your practice should start at least three to five years in advance, giving you plenty of time to enhance its valuation. Personal/Professional DevelopmentFamiliar FootstepsMeet 11 veterinary families whose purpose and passion are multigenerational. Innovation/TechnologyTake 2One striking statistic that has been making waves in the industry is the revelation that 30% of care is shifting into the home. Practice ManagementHow Do You Measure Efficiency?Numbers tell you a lot about a practice team’s productivity and the client experience. Page 1 of 3123
