Client Communication
Get the Most From Your Estimates
Remember, your client and veterinary practice are on the same side. Both of you want what’s best for the pet.
Practice Management
Forgoing an Estimate Can Cost You
The more a pet owner knows about your prices in advance, the better.
Human Resources
Why Exit and Stay Interviews Matter
An in-depth conversation with a departing or current team member can unearth what is and isn’t working well at your practice.
Human Resources
How to Structure an Associate DVM’s Pay
Each veterinary practice must determine the best approach, whether it involves salary, production or a combination.
Human Resources
Are You Paying Your Veterinarians Enough?
Job candidates turn down offers and associates are prone to quit when compensation is out of line and the workplace has culture issues.
Client Communication
Getting Back to Basics
If your hospital is underperforming, define your value proposition, diagnose any other problems and make the necessary fixes.
Personal Wellness
Work Less, Play More
Practice managers must learn to free themselves from their job when time off beckons.
