Client Communication

7 Ways to Improve Client Engagement

Technology and automation can help a veterinary practice communicate better with pet owners and deliver a top-notch in-clinic experience.

Client Communication

Hear, See and Feel

Accommodating a client’s preferred learning style can lead to a more educated pet owner and better compliance.

Client Communication

Reach Out and Touch Someone

Focused marketing efforts can cure the ups and downs of seasonality.

Client Communication

5 Online Marketing Musts

Is your clinic website optimized for mobile users? Do you populate the website with videos? Now add more.

Client Communication

You’re Fired!

When clients behave badly, sometimes the right thing to do is tell them goodbye — permanently.

Client Communication

The Calm After the Storm

Soothe angry pet owners and raise the level of service by training the team to listen carefully and respond the right way.

Client Communication

Eliminate Fear in Pets — and in Your Clients

Simple solutions start in the veterinary clinic with the initial phone call and extend to the products offered at checkout.

Client Communication

Craft a Treatment Plan Game Plan

Veterinary clients are more likely to accept medical recommendations if you clearly explain the services, provide a high-end, low-end fee estimate and know how to respond to financial resistance.

Client Communication

3 Common Communication Blunders

Bad body language and a poor choice of words can damage a client relationship for veterinarians.

Client Communication

5 SEO Techniques You Can Implement Today

Maximize your veterinary clinic website’s visibility so internet users — and potential clients — can find you easier.

Page 10 of 11« First‹ Previous67891011Next ›