Practice Management
What really, really annoys me
Common mistakes veterinary practice managers make in running their veterinary clinics.
Human Resources
You’re Not a Babysitter
Veterinary practice managers are hired to manage. Often, the best approach is to direct team members to make decisions and resolve conflicts on their own.
Practice Management
Be an employer of choice
Modest improvements in benefits or pay, or both, can pay off when it comes to recruiting and retaining employees. An incentive program can help.
Practice Ownership
You owe it to yourself
Practice owners need to be fairly compensated. A four-tier formula is the answer.
Practice Management
Pro on ProSal
Production-based compensation, when implemented correctly, is a win-win for the veterinarian and the practice owner.
Finance
An inside job
Many embezzlements occur because a practice has not implemented appropriate internal controls.
Finance
Discounts? No!
If you discount your services to senior citizens, military members or firefighters, just stop. Instead, grandfather these clients by continuing their discount, but do not offer one to new clients.