Practice Management

In Our Employees We Trust

If you delegate something, you as the practice owner or manager are ultimately responsible for it. You must ensure that things are done correctly.

Practice Management

All for a Good Cause

Charitable groups need to know that while you want to be supportive, your practice does not have unlimited funds.

Finance

How to Counter Fee Feedback

Paying team members, increasing salaries, maintaining the clinic, purchasing new equipment and enhancing profits require you to increase your fees.

Practice Management

It’s Checkup Time for Your Practice

Bonding rate is the percentage of clients who return within 18 months of their last visit.

Practice Management

The Next Chapter

Our profession has done well during the pandemic. We need to continue to do well after it.

Innovation/Technology

Improve Your Feel for Fees

Not raising your fees annually or every six months is not a sound business decision.

Practice Management

Less Is More

Having an appropriate management team in place would fall under the umbrella of practicing smarter, not harder.

Practice Management

Learn to Share

Veterinary teams deserve more than a paycheck. Employees need to know the financials, be thanked, and hear what they can do to improve the practice’s performance and their own.

Practice Management

My Dog Broke His Leg

Sure, veterinary practices are super busy, but curtly turning away emergency cases or making pet owners endure long, silent waits won’t endear clients to your hospital. Video or audio visits, anyone?

Practice Management

Diminishing Returns

A client bonding rate of 60% is nothing to celebrate. Use surveys, mystery shoppers, reminders and other tactics to get pet owners to come back to your clinic time after time.

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