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Practice Management

How to Navigate These Turbulent Times

Practice Management

How to Navigate These Turbulent Times

Dr. Ernie Ward offers practical advice for clinic owners and managers facing virus-caused business challenges.
Competing in a World of Disruption

Practice Management

Competing in a World of Disruption

Independent practice owners who diversify their business model can better respond to the younger generation’s demand for different types of veterinary care.
Your Loyal Followers

Practice Management

Your Loyal Followers

Loyalty programs encourage your best clients to come back for more. When incentives are done right, service discounts go away and patient care improves.
Stopgap Employers

From the Editor

Stopgap Employers

Companies such as Holiday Vet, VetIQ Staffing, RSVP and Get A Vet Staffing place veterinarians at hospitals looking for temporary help.
When to Hire a Consultant

Practice Management

When to Hire a Consultant

Floundering clinics and even hospitals in need of small adjustments might be well-served by connecting with a professional adviser.
You Bring Value to a Practice

Practice Management

You Bring Value to a Practice

Hospital managers have a huge say in a clinic’s financial course and whether the owner achieves an ideal selling price.
Close the deal

Legal Issues

Close the deal

When negotiating an employment agreement with an associate veterinarian, start with the basics — at-will or contract? — and go from there.
The Price Is Right

Practice Management

The Price Is Right

The Pet Owners Economic Value Study reveals what pet owners are willing to pay for veterinary care. Clients ages 19 to 29 are an attractive customer segment.
What’s your game plan?

Practice Management

What’s your game plan?

You can’t rely on a stroke of luck to get your practice to the next level. Strategic planning and written goals are essential.
Fix the disconnect

Human Resources

Fix the disconnect

Bad communication will stunt a veterinary practice’s growth. Staff meetings and active listening can ease tensions and create a more productive workplace.
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