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Practice Management

The Dishonest Truth

Business Insurance

The Dishonest Truth

Employee embezzlement is no small matter. Practice leaders can do a lot to prevent, or at least limit, it.
Q&A: Sick Days, Pay Raises and Physical Health

Personal Wellness

Q&A: Sick Days, Pay Raises and Physical Health

Opening Shots columnist Dr. Ernie Ward answers your questions.
How to Improve Your Practice’s Efficiency

Personal Wellness

How to Improve Your Practice’s Efficiency

Workforce shortages, busier practices, high turnover rates for veterinarians and veterinary technicians, and the pandemic have combined to decrease hospital productivity.

The Case for and Against Saturdays

Practice Management

The Case for and Against Saturdays

Does your practice need to be open six days a week?
What’s Right and Wrong With Your Website?

Practice Management

What’s Right and Wrong With Your Website?

An attractive online presence will help you lure new clients and their pets.
Batting a Thousand

Human Resources

Batting a Thousand

The CVPM credential’s 30th anniversary and another milestone highlight how far the practice management field has come.
Multimodal Marketing

Practice Management

Multimodal Marketing

Bring the team together to figure out your “why?” Then, brainstorm content and decide what you can afford in people and time.
Breathing New Life Into Aging Equipment

Practice Management

Breathing New Life Into Aging Equipment

Clinics can save money by buying everything from used autoclaves to castoff ventilators, all refurbished and under warranty.
Q&A: Quitting a Job, Yelling at Staff and Exam Fees

Practice Management

Q&A: Quitting a Job, Yelling at Staff and Exam Fees

Opening Shots columnist Dr. Ernie Ward answers your questions.
The Business of Boarding

Hospital Construction/Design

The Business of Boarding

Accommodating overnight guests can elevate the bottom line, but first, clarify the deeper “why?” and weigh the pros and cons.
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