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Practice Management

Q&A: Second Chances, Confrontations and the Fee Talk

Client Communication

Q&A: Second Chances, Confrontations and the Fee Talk

Opening Shots columnist Dr. Ernie Ward answers your questions.
Learning to Leverage Your Team

Practice Management

Learning to Leverage Your Team

Smart doctor and staff scheduling can improve a veterinary practice’s efficiency and boost income.
Get the Most From Your Estimates

Client Communication

Get the Most From Your Estimates

Remember, your client and veterinary practice are on the same side. Both of you want what’s best for the pet.
3 Ways to Motivate Your Team

Personal/Professional Development

3 Ways to Motivate Your Team

Your actions can boost everyone’s performance when incentive is running on empty.
In Case of Emergency

Business Insurance

In Case of Emergency

A response plan should be communicated and drilled so employees can readily put it into action.
Too Much Information

Human Resources

Too Much Information

Drawing the line between personal and professional relationships at work isn’t always easy. However, it’s necessary.
Life After QuickBooks Desktop

Innovation/Technology

Life After QuickBooks Desktop

Today’s popular accounting software lives in the cloud.
ReviewTree Helps Respond to Online Reviews

News

ReviewTree Helps Respond to Online Reviews

The AI-powered engine is a free service for veterinary practices.
Forgoing an Estimate Can Cost You

Practice Management

Forgoing an Estimate Can Cost You

The more a pet owner knows about your prices in advance, the better.
To Motivate, You Must Cultivate

Practice Management

To Motivate, You Must Cultivate

Getting the most out of team members requires positive reinforcement and that they feel secure and supported.
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