Practice Management
Proper Pricing
Knowing what to charge for products and services starts with your customer value proposition and then takes into account your overhead and other expenses.
Practice Management
Q&A: Mental Health, Vaccines and Healthy Diets
Opening Shots columnist Dr. Ernie Ward answers your questions.
Human Resources
When Team Members Are in Short Supply
Try a few stop-gap measures if your veterinary practice is dealing with staffing issues.
Practice Management
Where Lonely Managers Find Support and Answers
Always relying on yourself is too much to ask. Help is available.
Practice Management
How Good Leaders Become Great Ones
Vision, strategy and culture emanate from the top.
Human Resources
How to Audit Your Recruiting Process
Do you treat job candidates like VIPs or nobodies? It’s all part of your hospital’s brand.
Government/Regulations
The End Game
Improperly disposing of unused controlled substances can put you in legal peril.
Personal Wellness
Flip the Switch
The first step in responding in a leader-appropriate way is to understand your triggers.