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Practice Management

Create a Memorable First Impression

Practice Management

Create a Memorable First Impression

Receptionists — and the people managing them — can make or break the client experience.
Passing the Test

Practice Management

Passing the Test

While there’s no one-size-fits-all solution, evaluating the pros and cons of inside and outside lab services can improve your bottom line.
Outmarketing the Big Guys

Practice Management

Outmarketing the Big Guys

Bold strategies, personalized care and a community-driven identity can make your independent practice stand out.
Best Legal Practices for Your Practice

Legal Issues

Best Legal Practices for Your Practice

Employment laws pose significant business challenges, but meticulous planning and ongoing compliance mitigate the risks.
What the Best Medical Directors Have in Common

Practice Management

What the Best Medical Directors Have in Common

Our profession needs more clinicians who can lead others and advocate effectively for medical standards and patient care.
Nickels, Dimes and Dollars

Practice Management

Nickels, Dimes and Dollars

Stop charging extra for every little thing. To avoid irritating clients, roll the cost of doing business into your prices.
How to Save on Lengthy Lab Contracts

Finance

How to Save on Lengthy Lab Contracts

Sharp practice owners spend time negotiating spending requirements, incentives, prices and rebates.
Is It a Staffing Problem or an Efficiency Issue?

Practice Management

Is It a Staffing Problem or an Efficiency Issue?

Embrace technology and streamline roles to deliver productivity gains and cost savings.
Reality Checks

Practice Management

Reality Checks

Inventory management is about more than keeping supplies on your shelves. Accurate counts and timely ordering impact a practice’s financials.
Q&A: Hiring, Job Responsibilities and Feedback

Practice Management

Q&A: Hiring, Job Responsibilities and Feedback

Opening Shots columnist Dr. Ernie Ward answers your questions.
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