Patient Care
Fearless Through the End
Learning to reduce anxiety and stress during hospice or euthanasia will elevate your hospital’s service and care and bring extra comfort to the patient and client.
Client Communication
The Art and Science of Follow-Ups
What you call a return visit and how you charge for it are up to you, but its importance needs to be clearly communicated to the client.
Patient Care
You Can’t Handle the Tooth!
A gap exists between how we usually approach pet dental care and what we ultimately can achieve. The opportunities to improve patient health and boost practice revenue are huge.
Patient Care
On high alert
As vector-borne diseases crisscross the country, animal and human health organizations are working hard to raise awareness.
Patient Care
Lost in translation
Failure to accurately assess a patient’s body language can lead to a petrified animal, an unproductive exam and poor owner compliance.
Merchandising
Keep some skin in the game
Skin conditions are often long-term problems with some seasonality or chronicity. Clients get frustrated when the symptoms don’t get better.
Patient Care
Gray Matters
Many practices have developed patient care models to address and resolve specific age-related conditions.
Patient Care
Plant a seed
Recommending cannabis for a pet, and even talking about it with clients, is tricky. When the subject is handled properly, veterinary cannabis can add to a practice’s bottom line.