Patient Care
Happy visit, happy business
Client-led, no-charge tours familiarize anxious pets with the hospital environment. Don’t forget the treats.
Patient Care
Find the sweet spot
Diagnosis of a diabetic pet is the first step in a long course of regulation, maintenance and ongoing care. What you do from the start can put the client’s mind at ease and ensure long-term compliance.
Patient Care
Food for Thought
Therapeutic diets are a great way to treat pet obesity. Veterinary teams need to remember the three keys: patience, flexibility and creativity.
Patient Care
Veterinary Care Needs to Be More Affordable
While the collective drive to offer the highest quality of medical care to animals is certainly admirable and consistent with the Veterinarian’s Oath, the cost of this high quality of medical care may be driving some pet owners to forgo necessary treatments.
Client Communication
You Can’t Afford Not To
Solutions are available for clients who lack the means to pay for veterinary care. Whether the answer is insurance, crowdfunding or something in between, the outcome is comforting for the pet, the owner and the soul.
Patient Care
Sink your teeth into it
Getting pet owners to agree to a dental cleaning takes a commitment on your part. Show the evidence of disease, prepare handouts and talk about the ill effects of poor oral health.
Patient Care
The Forgotten Feline
Too many veterinary practices focus on dogs in their marketing efforts. Cats and their owners deserve your attention.
Patient Care
Find the root cause
Fearful and anxious body language is not always behavioral in origin. In some cases, disease is the culprit.