From the Editor
Dog Days
Like many people, I got a new pet in 2020.
Patient Care
The Cat’s Meow
If you’re dedicated to providing an exceptional experience for cats, train your staff to talk about cat care and your feline services.
Patient Care
Mention the Unmentionables
Not addressing end-of-life services on a hospital website sends a message that death is an “unmentionable.”
Patient Care
Beyond Wellness Plans
A value-based care concept increases cost transparency and introduces financial predictability for pet owners.
Innovation/Technology
Assisting From Afar
Telemedicine allows veterinarians to communicate with homebound clients, observe patients in a relaxed state and even suggest alterations to the pet’s environment.
Patient Care
Tulsa Tough
Marina Animal Clinic is a high-volume, no-appointment-necessary urban hospital that attracts a broad range of clients and many sad cases. The practice manager’s steady hand keeps the staff focused.
Innovation/Technology
See for Yourself
Telemedicine can enhance what practitioners do in otitis cases and cement client loyalty like nothing else.
Patient Care
How to Incorporate Integrative Care Modalities into Your Veterinary Practice
Tips for adding treatments such as acupuncture and laser therapy for your veterinary patients.