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Patient Care

Patient Care

Do we really need more dogs?

The article “The Looming Dog Shortage” [February/March 2018] left me incredulous, as the author noted in the beginning paragraphs.

Patient Care

Put your heart into heartworm prevention

Veterinary teams can do a better job discussing heartworms with clients. When pet owners are given too many choices, they are more likely to choose nothing because the decision becomes overwhelming.

Patient Care

Personalized medicine improves outcomes

With improved prevention, early detection and evidence-based treatment and monitoring, as well as closing compliance gaps, there are many more opportunities for revenue generation just by providing better medicine.

Patient Care

The war on feline wellness

You can start to recapture feline clients if you embrace strategies designed to reduce fear, anxiety and stress at home, in the lobby and in the exam room.

News

AAHA releases guidelines for managing pet diabetes

The first update in eight years emphasizes how veterinary technicians can help with diabetes management.

Patient Care

Wellness Plans Make Great Business Sense

More client visits and more spending occur when pet owners choose packaged preventive care, especially when they can make monthly payments.

Patient Care

Make Surgery an Exceptional Experience

Top-notch communication and protocols will wow clients and ensure the best possible care of their pets.

Patient Care

Build a Thriving Dental Practice

Veterinary technicians should take the lead in communicating the importance of oral care. Receptionists and kennel staff have key roles, too.

Client Communication

Eliminate Fear in Pets — and in Your Clients

Simple solutions start in the veterinary clinic with the initial phone call and extend to the products offered at checkout.

Patient Care

How to Double Your Dentistry Business

A short educational program generated tens of thousands of dollars in additional revenue for practices.

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