
Human Resources
When in Doubt, Check It Out
Six tips for spotting and reporting fraudulent vaccination records.
Client Communication
Learning to Trust Myself
Diagnosing an Aussie’s deteriorating health required a battery of tests and defiance of my inner critic.
Government/Regulations
What Are We Doing About Access to Care?
Research into where pet owners seek services will help steer an industry dealing with not enough veterinary professionals.
Innovation/Technology
AI Delivers Results for the Patient and Practice
Image interpretation using artificial intelligence can improve your radiographic services if you follow these six steps.

Hospital Construction/Design
Open for Business
Some hospitals are going wall-less, transforming the client experience by keeping pets and people together.

Patient Care
Efficient and Proficient
A problem facing many veterinary practices as clients come back inside clinics is exam room efficiency.

Client Communication
Diagnosis: Cancer
These six communication tips will make all the difference during a difficult time for clients.

Innovation/Technology
Giving It Their Best Shot
A $25 million prize awaits the discoverer of a nonsurgical sterilant for dogs and cats, but reproductive biology is complicated.
Client Communication
How to Explain the Value and Cost of Proactive Care
Your clinical recommendations will gain better traction with clients if you speak in layman’s terms and outline the whys.

