Patient Care
Do we really need more dogs?
The article “The Looming Dog Shortage” [February/March 2018] left me incredulous, as the author noted in the beginning paragraphs.
Patient Care
Put Your Heart Into Heartworm Prevention
Veterinary teams can do a better job discussing heartworms with clients. When pet owners are given too many choices, they are more likely to choose nothing because the decision becomes overwhelming.
Patient Care
Personalized medicine improves outcomes
With improved prevention, early detection and evidence-based treatment and monitoring, as well as closing compliance gaps, there are many more opportunities for revenue generation just by providing better medicine.
Patient Care
The war on feline wellness
You can start to recapture feline clients if you embrace strategies designed to reduce fear, anxiety and stress at home, in the lobby and in the exam room.
News
AAHA releases guidelines for managing pet diabetes
The first update in eight years emphasizes how veterinary technicians can help with diabetes management.
Patient Care
Wellness Plans Make Great Business Sense
More client visits and more spending occur when pet owners choose packaged preventive care, especially when they can make monthly payments.
Patient Care
Make Surgery an Exceptional Experience
Top-notch communication and protocols will wow clients and ensure the best possible care of their pets.
Patient Care
Build a Thriving Dental Practice
Veterinary technicians should take the lead in communicating the importance of oral care. Receptionists and kennel staff have key roles, too.
Client Communication
Eliminate Fear in Pets — and in Your Clients
Simple solutions start in the veterinary clinic with the initial phone call and extend to the products offered at checkout.