Patient Care
The war on feline wellness
You can start to recapture feline clients if you embrace strategies designed to reduce fear, anxiety and stress at home, in the lobby and in the exam room.
News
AAHA releases guidelines for managing pet diabetes
The first update in eight years emphasizes how veterinary technicians can help with diabetes management.
Patient Care
Wellness Plans Make Great Business Sense
More client visits and more spending occur when pet owners choose packaged preventive care, especially when they can make monthly payments.
Patient Care
Make Surgery an Exceptional Experience
Top-notch communication and protocols will wow clients and ensure the best possible care of their pets.
Patient Care
Build a Thriving Dental Practice
Veterinary technicians should take the lead in communicating the importance of oral care. Receptionists and kennel staff have key roles, too.
Client Communication
Eliminate Fear in Pets — and in Your Clients
Simple solutions start in the veterinary clinic with the initial phone call and extend to the products offered at checkout.
Patient Care
How to Double Your Dentistry Business
A short educational program generated tens of thousands of dollars in additional revenue for practices.
Patient Care
NPAIDs Emerge as an Effective New Therapy
Nonpharmaceutical anti-inflammatory devices can improve patient care and drive revenue growth.