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Human Resources

You’re Not a Babysitter

Human Resources

You’re Not a Babysitter

Veterinary practice managers are hired to manage. Often, the best approach is to direct team members to make decisions and resolve conflicts on their own.
Appearances Can Be Deceiving

Diversity and Inclusion

Appearances Can Be Deceiving

A professional look means different things to different people. Does your veterinary clinic’s policy reflect core values and a commitment to diversity?
When the Problem Is the Problem Finder

Human Resources

When the Problem Is the Problem Finder

Chronic complainers within a veterinary practice can be toxic. Learn to develop a workplace full of problem solvers.
In support of support staff

Human Resources

In support of support staff

I have worked for a Kentucky veterinary hospital for 15 years.

Keep the peace

Human Resources

Keep the peace

Successful conflict management requires knowing when to act, what to say and when to sit everyone down for a little coaching.
Oh, What a Relief It Is

Human Resources

Oh, What a Relief It Is

The veterinary relief, or locum, niche is becoming ever more important in our profession.
Help Is on the Way

Human Resources

Help Is on the Way

From employee assistance programs to well-being seminars, the practice manager has a number of options for addressing a team member’s actual or potential personal crises.
How to Respond to Third-Party Harassment

Human Resources

How to Respond to Third-Party Harassment

You have a responsibility to respond quickly and firmly to situations involving outside predators. It all starts with the employee handbook.
It’s Your Move

Human Resources

It’s Your Move

Employee noncompete agreements aren’t always enforceable, especially if time and geographic limits are too broad.
Brush Up on Workers’ Comp

Human Resources

Brush Up on Workers’ Comp

Your practice’s injury history goes a long way in determining insurance costs, but a good risk-management program can pay off down the line.
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