Merchandising
Lunch and Learn 2.0
What you do in advance of a staff meeting and how you utilize your veterinary sales reps can improve employee buy-in and, in turn, client compliance.
Merchandising
Who Wants Seconds?
Whether you stock therapeutic diets or partner with an online seller, the goal is the same: owner compliance and steady revenue.
Practice Management
Pro on ProSal
Production-based compensation, when implemented correctly, is a win-win for the veterinarian and the practice owner.
Human Resources
Help Is on the Way
From employee assistance programs to well-being seminars, the practice manager has a number of options for addressing a team member’s actual or potential personal crises.
Human Resources
How to Respond to Third-Party Harassment
You have a responsibility to respond quickly and firmly to situations involving outside predators. It all starts with the employee handbook.
Veterinary Nursing
Wield Your Influence
What a veterinary nurse says and does can make the difference between a pet owner following a recommended treatment plan or rejecting it altogether.
Innovation/Technology
Bricks and Clicks
Veterinary medicine will be in a world of hurt if it doesn’t embrace new and better ways of serving pets and clients.
Personal Wellness
Wholeness and Self-Compassion
Finding peace in the present means embracing brokenness as an integral part of life.