Practice Management
What’s your game plan?
You can’t rely on a stroke of luck to get your practice to the next level. Strategic planning and written goals are essential.
Patient Care
Improve the feline experience
Devoting a day to cats and practicing low-stress handling techniques all the time will elevate wellness care in the mind of pet owners and improve veterinary medical care.
Client Communication
How to Avoid a Vaccination Confrontation
You might not be able to change the beliefs of anti-vaxxers, but you can communicate the veterinary perspective.
Practice Management
How to support your doctors
Managers should take the lead in finding ways to pay veterinarians more and get them additional free time. Their well-being is at stake.
Staff Training
Stop-gap measures
Your appointment calendar should be teeming with patients but not so crammed that you regularly turn away or turn off clients.
Human Resources
Help Is on the Way
From employee assistance programs to well-being seminars, the practice manager has a number of options for addressing a team member’s actual or potential personal crises.
Personal/Professional Development
Family First
The logistics surrounding a pregnant and postpartum employee need to be addressed and accommodated.
Practice Management
From manager to momager
How becoming a mother changed my perspective on clients, co-workers and protocol.