A working interview can help determine whether a veterinarian or technician’s knowledge and skills are commensurate with their expressed qualifications.
Conflict with a practice owner can arise from insecurity, personality differences or unapologetic callousness. A manager who understands the root cause can help bring harmony to the clinic.
Practices that conserve cash, champion job security and nurture clients will be ready to capitalize on an economic resurgence. When leadership takes care of the team, the team takes care of the business.
COVID-19 tested the ability of practice leaders to adapt to change. The profession will emerge better equipped to tackle the next challenge with optimism and grace.
Outnumbered and full of responsibility, practice managers aren’t immune to the personal struggles afflicting doctors and staff. Solutions are within reach.