Merchandising
A dark secret
How one veterinarian became a diverter of pet medications, and why he might do it again.
Patient Care
Wellness Plans Make Great Business Sense
More client visits and more spending occur when pet owners choose packaged preventive care, especially when they can make monthly payments.
Merchandising
Take Better Control of Your Inventory
Errors in how much you choose to stock and in how you track and price products could cost you a significant amount of money.
Merchandising
Don’t Sell Yourself Short
Whether you like it or not, veterinary practices are also retailers, so now is the time to turn your austere waiting room into a moneymaker.
Veterinary Products
Equipment Guide 2017, Part 2
From anesthesia to laser therapy: What you need to know.
Client Communication
Reach Out and Touch Someone
Focused marketing efforts can cure the ups and downs of seasonality.
Human Resources
3 HR Challenges and What You Can Do
Here’s what you need to know about managing millennial employees, instituting drug testing and granting paid leave.
Client Communication
You’re Fired!
When clients behave badly, sometimes the right thing to do is tell them goodbye — permanently.