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Features

6 Ways to Compete With Online Pharmacies

Merchandising

6 Ways to Compete With Online Pharmacies

Make the filling of prescriptions requested overnight an early priority each day, just like checking your email and voicemail.
Why You Need a Mental Health Routine

Personal Wellness

Why You Need a Mental Health Routine

Despite its ability to facilitate powerful healing processes, hypnotherapy is surrounded by myths.
How to Evaluate the Value of Pet Insurance

Pet Insurance

How to Evaluate the Value of Pet Insurance

Among the questions a practice owner should ask about a pet health insurer: Is the deductible defined as per incident or per policy year?
What Is Professionalism?

Personal/Professional Development

What Is Professionalism?

Effective leaders build a culture of professionalism by shifting the focus beyond the value (why) to what it looks like in action.
Make Your PIMS Work for You

Innovation/Technology

Make Your PIMS Work for You

If you are concerned about how a particular PIMS might change the workflow at the front desk and in exam and treatment rooms, ask the question upfront.
Many Happy Returns

Patient Care

Many Happy Returns

By strategically identifying at-risk, past-due patients, the hospital can control the number of vaccine appointments and client messaging.
Crack the Code

Patient Care

Crack the Code

You can tap into many diagnostic tools, but remember that each test you run must have a diagnostic value to the pet and client.
To Be Continued …

Patient Care

To Be Continued …

Pets must be protected year-round to get heartworm disease and other parasitic threats under control.
The Can-Do Charter

Practice Ownership

The Can-Do Charter

Review the rules you find during your can’t-do audit and then consider how you might simplify them.
Rise Above the Rest

Practice Ownership

Rise Above the Rest

The primary focus in determining your practice’s business model is knowing what pet owners want and value.
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