Patient Care
Happy visit, happy business
Client-led, no-charge tours familiarize anxious pets with the hospital environment. Don’t forget the treats.
Personal Wellness
Trust the Process
Reducing fear and stress in patients might require changing the workplace culture. Once you have the team’s attention and buy-in, your clients will take notice.
Client Communication
Take the Fear Out of Diagnostics
If your procedures leave pets petrified, isn’t it time to try something else?
Patient Care
Find the root cause
Fearful and anxious body language is not always behavioral in origin. In some cases, disease is the culprit.
Patient Care
Fearless Through the End
Learning to reduce anxiety and stress during hospice or euthanasia will elevate your hospital’s service and care and bring extra comfort to the patient and client.
Practice Management
Goodbye Fear, Hello Referrals
When a cat or dog shows signs of anxiety or fear, the owner might demonstrate myriad emotions herself — from shame, embarrassment or confusion to nervousness, anxiety or even fear.
Patient Care
Lost in translation
Failure to accurately assess a patient’s body language can lead to a petrified animal, an unproductive exam and poor owner compliance.
Patient Care
The road to fearlessness
Many restraints, customized to the size of the pet and the car, are available for dogs and cats.