Patient Care

Happy visit, happy business

Client-led, no-charge tours familiarize anxious pets with the hospital environment. Don’t forget the treats.

Personal Wellness

Trust the Process

Reducing fear and stress in patients might require changing the workplace culture. Once you have the team’s attention and buy-in, your clients will take notice.

Client Communication

Take the fear out of diagnostics

If your procedures leave pets petrified, isn’t it time to try something else?

Patient Care

Find the root cause

Fearful and anxious body language is not always behavioral in origin. In some cases, disease is the culprit.

Patient Care

Fearless Through the End

Learning to reduce anxiety and stress during hospice or euthanasia will elevate your hospital’s service and care and bring extra comfort to the patient and client.

Practice Management

Goodbye fear, hello referrals

When a cat or dog shows signs of anxiety or fear, the owner might demonstrate myriad emotions herself — from shame, embarrassment or confusion to nervousness, anxiety or even fear.

Patient Care

Lost in translation

Failure to accurately assess a patient’s body language can lead to a petrified animal, an unproductive exam and poor owner compliance.

Patient Care

The road to fearlessness

Many restraints, customized to the size of the pet and the car, are available for dogs and cats.

Patient Care

The changing face of dentistry

If the patient’s mouth is painful at meal time, the animal can develop an aversion to the food or to eating in general.

Patient Care

The fearless exam room

Newer philosophies call for avoiding high-pitched baby talk when working with a canine patient and adding a soft, lower frequency music source inside the exam room.

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