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February/March 2018

February/March 2018

Volume 2, Issue 1

View Online

Client Communication

Connect with clients through stories

Sharing authentic stories and successful outcomes is a winning scenario across the board.

Human Resources

A better way to budget bonuses

When times are good, we all prosper. When times are hard, we can weather the storm together.

Human Resources

How #MeToo affects you, too

If your team has a sexual harasser, your practice may be one complaint away from a disaster.

Hospital Construction/Design

A successful building project starts with you

Dream defined, design completed. How do you find a builder? One word: research.

Social Media

Free publicity!

Those who excel at earning media placements do their homework before they send a single pitch.

Merchandising

Scratch that strategy

The average consumer has no objective knowledge about how to select a flea and tick product for their pet. 

Patient Care

The war on feline wellness

You can start to recapture feline clients if you embrace strategies designed to reduce fear, anxiety and stress at home, in the lobby and in the exam room.

Veterinary Industry

The looming dog shortage

The United States needs approximately 8.1 million dogs a year to meet current demand.

Practice Management

I’m not a merchant

Dan Truffini’s article “Don’t sell yourself short” [December 2017/January 2018] is nothing less than disgusting.

Business Insurance

Stay above water after a flood

Many practice owners do not know the cost to replace all their assets in the event of a flood.
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