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April/May 2021

April/May 2021

Volume 5, Issue 2

View Online

Practice Management

Adapt, Change, Repeat

A manager can influence a team’s behavior but is not responsible for it.

Diversity and Inclusion

The Great Political Divide

No one wants to be in spaces where our identities or political ideologies are unwelcome.

Client Communication

It’s About Time

An easy way to fix inefficient client communications is team training.

Practice Ownership

Follow the Money

Practice ownership only pays off financially and in other ways if you have the right practice at the right time and at the right price.

Client Communication

Tattoos, Stress and Staff Conflict

More veterinary professionals are rejecting staff conflict as unavoidable and demanding better leadership and working conditions.

Patient Care

Complement With a Supplement

Can supplements be a profit center for veterinary practices or should we just stick to legend drugs?

Personal/Professional Development

The Upside of Letting Go

When goals and deadlines are treated as inflexible absolutes, they can lead people to behave in ways that don’t make sense.

Innovation/Technology

Improve Your Feel for Fees

Not raising your fees annually or every six months is not a sound business decision.

Pet Insurance

Seize the Opportunity

Some pet insurance companies are seeing major surges in activity since COVID hit.

Finance

Preparing Beats Repairing

Getting your financial life in order is very important.
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