Patient Care
The missing link
Dog owners frequently have cats that we don’t even know about, let alone provide with veterinary care.
Merchandising
Mix business and pleasure
Create a chart on which team members can write the name of a successfully treated patient. This is a critical step in achieving traction and buy-in from the staff.
Personal/Professional Development
Flow in the face of adversity
While hardship will never be avoidable, the avoidance of suffering is, perhaps surprisingly, within our control.
Veterinary Industry
Watch your words
I received a copy of Today’s Veterinary Business this morning, and I had the same reaction as I did when I received another issue.
Innovation/Technology
Go paperless
If you are not paperless, or maybe you keep reams of paper but say you are paperless, let’s have a discussion. What is holding you back?
Practice Ownership
The Goldilocks concept
Corporate consolidation is well underway. It’s a natural economic response to a very successful and fragmented industry.
Merchandising
Make your hospital a household name
Dr. David Buelna, co-owner of Circle B Veterinary Hospital, uses clinic-branded product labels to attract and keep clients.
Merchandising
Fighting the good fight
For one veterinarian, drug diversion was a way to keep his business afloat and his staff employed. It wasn’t about helping the enemy. It was a question of survival.