The missing linkDog owners frequently have cats that we don’t even know about, let alone provide with veterinary care.
Mix business and pleasureCreate a chart on which team members can write the name of a successfully treated patient. This is a critical step in achieving traction and buy-in from the staff.
Flow in the face of adversityWhile hardship will never be avoidable, the avoidance of suffering is, perhaps surprisingly, within our control.
Go paperlessIf you are not paperless, or maybe you keep reams of paper but say you are paperless, let’s have a discussion. What is holding you back?
Watch your words
I received a copy of Today’s Veterinary Business this morning, and I had the same reaction as I did when I received another issue.