Rural veterinary clinics that send patient samples for testing can get fast results under a new arrangement with Idexx Laboratories Inc.
The Westbrook, Maine, company reported that its overnight service known as Idexx-Direct will see some samples rushed to a laboratory opening in September in Louisville, Kentucky, the home to United Parcel Service’s largest hub.
Later pickup times will allow thousands of U.S. practices to ship all samples collected by the close of business and receive results the next morning.
“We are pleased that with this new Louisville laboratory, we will be able to bring a more competitive service level — along with the benefits of Idexx proprietary preventive care testing that helps uncover underlying disease — to thousands of additional veterinary practices and millions of additional pets nationwide,” said Idexx chairman and CEO Jonathan Ayers.
Idexx quoted Leesburg, Georgia, practice owner Ken Greene, DVM, as saying his clients sometimes had to wait “an additional 24 hours or more if we missed our pickup window.”
“This later pickup option will help us to get results faster and ultimately provide better care,” Dr. Greene said.
Idexx operates more than 70 laboratories worldwide. One in Memphis, Tennessee, is near FedEx’s main hub.