MerchandisingDo the mathOnce the cleanup and consolidation are complete, the next step is to physically count what you have on hand.Personal/Professional DevelopmentThe Efficient PracticeInefficiency results when doctors are doing “non-doctor” tasks that the support team should be doing.Patient CareMake Surgery an Exceptional ExperienceTop-notch communication and protocols will wow clients and ensure the best possible care of their pets.Client CommunicationCraft a Treatment Plan Game PlanVeterinary clients are more likely to accept medical recommendations if you clearly explain the services, provide a high-end, low-end fee estimate and know how to respond to financial resistance.Government/RegulationsLearn Drug Security BasicsVeterinary technicians play a key role in the oversight of controlled substances.Page 4 of 41234