Veterinary practices should partner with shelter and rescue organizations to ensure that animals are ready for adoption and get the lifelong medical care they deserve. A new Fear Free program can help.
The evolution of veterinary education and successful practice requires open-mindedness and a willingness to change. Universities, employers and students all have key roles to play.
Actively listening and focusing on feelings are keys to building stronger client relationships in veterinary practice and reducing the risk of compassion fatigue in yourself.
It’s not uncommon for clients to become more loyal when the veterinary team helps a pet owner successfully move through a challenging customer experience.
