Innovation/Technology

Giving It Their Best Shot

A $25 million prize awaits the discoverer of a nonsurgical sterilant for dogs and cats, but reproductive biology is complicated.

Patient Care

Catering to Clients

It’s time to embrace concierge medicine and incorporate it into everyday veterinary practice.

Client Communication

From Lickability to Likability

If you want clients to return, you must pass their sniff test. So, start by understanding the liking principle.

Personal Wellness

Workaholics, Responsibilities and Doctor Duties

How do you handle a veterinarian who works too much? What to do about attitude problems? Opening Shots columnist Dr. Ernie Ward answers your questions.

Human Resources

The Great Renegotiation

Talented employees are more likely to stay if you treat and compensate them better. Exercising your pricing power will pay the tab.  

Finance

Inflation Considerations

If your pricing strategy is tied to inflation, then yes, a greater increase is needed now to counteract rising costs.

Business Insurance

Calculated Risks

Practice owners should take a six-step approach when evaluating threats to people, property and animals and implementing solutions.

Human Resources

4 Staffing Solutions

Rethink how you use veterinary team members and schedule appointments. Vendors can assist with some back-office tasks.

Government/Regulations

Non-Competes Are Outdated

Non-compete contracts sever the patient or client relationship with a doctor or attorney.

Legal Issues

Fair Shares

Granting equity interest in a hospital is a great way to beef up employee compensation and enhance loyalty.

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