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Human Resources
Welcome, Generation Z
The newest wave of veterinary employees, Generation Z, is looking for fun workplaces, ethical brands and more interaction with supervisors.
Human Resources
Stop Hiring for Culture Fit
Employing people who share your values will elevate a veterinary practice by introducing different perspectives and creating a more diverse workforce.
Practice Management
Upon further review
You have several options when online critics go public about your practice. You can ignore them, fight back or learn from the experience.
Human Resources
Keep the peace
Successful conflict management requires knowing when to act, what to say and when to sit everyone down for a little coaching.
Human Resources
How to Respond to Third-Party Harassment
You have a responsibility to respond quickly and firmly to situations involving outside predators. It all starts with the employee handbook.
Human Resources
No social media policy? Get one posthaste
Team members aren’t protected if they post about a workplace topic unrelated to employment terms.
Personal/Professional Development
Modern Mentoring
Mentoring should help employees become more self-confident and be able to juggle a work-life balance.
Innovation/Technology
The state of the VCPR
Veterinarians are not required to report to their state veterinary medical board when they’ve established a VCPR with a particular animal owner.
Human Resources
Do it differently, for a change
Communicate changes to your team as early as possible in the process, carve out time for discussion, and don’t try to do too much at once.
Human Resources
Put on your thinking cap
Rather than waiting until a situation arises in which a top performer reaches her pay plateau, create a policy on how the situation will be handled, and know which conversations you’ll need to have with the employee.
Human Resources
Break the impasse
An employee who refuses to sign typically does so for one of two reasons, or both. First, she may disagree with the contents. Or she might believe the form is invalid without her signature.
Human Resources
Put some thought into personality assessments
It can be tempting to consider an extraverted person as a “good” employee and an introverted one as less attractive. In reality, people all along the spectrum can make outstanding employees.
Human Resources
The Internet, You and Your Employees
Practices should have clear written policies so everyone is aware of what they can do online during work hours and what is always inappropriate.
Human Resources
How to Conduct a Practice-Culture Audit
Spoken and unspoken messages say a lot about a veterinary team’s assumptions, values and beliefs.