Telemedicine platform developer Airvet has added a video call feature to its desktop portal, permitting veterinary teams to see and speak with clients from an office computer or tablet. “This new feature provides more convenience for the veterinary professionals we serve, opening up telemedicine usage to the entire staff, namely technicians and CSRs,” said Brandon Werber, the company’s founder and CEO. “This means better compliance and an overall improvement to veterinary medicine and the client experience as a whole.” Video calls previously could be made only on a smartphone. The Airvet platform accommodates video, text, phone, photo and video uploads, digital payments, comprehensive case management and customized consult pricing, the company reported. The Airvet mobile app for clients may be downloaded from the App Store and Google Play. Besides connecting with their veterinarian, pet owners also can conduct on-demand, around-the-clock video chats with a veterinarian in the Airvet network for $30. About 3,500 veterinarians use the Airvet platform, according to the Los Angeles-based company.
Airvet expands video calls to computers, tablets
Veterinary teams can connect with clients in real time and in a variety of formats.
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