Today’s Veterinary Business Staff

New ‘SPOT’ Platform Aids Veterinary Triage
Your Vet Direction has launched SPOT (Symptom Prioritization and Outcome Triage), a decision-support platform for veterinary customer service representatives. Rather than automating front-desk roles, SPOT uses a human-in-the-loop approach. According to the company, it equips staff with structured veterinary logic and a built-in toxin calculator, helping them ask the right questions, identify clinical red flags, and accurately prioritize patient care urgency during initial client calls.
Instinct Launches Clinical AI Assistant
Instinct Science has introduced Attending, a clinical artificial intelligence assistant designed for veterinarians. According to Instinct, the tool draws exclusively from peer-reviewed literature, including Plumb’s Veterinary Drugs, to provide instant responses with verifiable inline citations. Attending is currently in an invitation-only preview phase. Instinct plans to release it as a standalone product and an integrated feature within its electronic medical record software in the coming months.
Telomir Reports Preclinical Osteosarcoma Results
Telomir Pharmaceuticals announced new in-vitro research from The Ohio State University showing its drug candidate, Telomir-Zn, inhibited cell growth in human and canine osteosarcoma models. The company is evaluating a potential canine clinical trial for bone cancer based on these findings.
U of M Launches Free Swine Disease Training
The University of Minnesota College of Veterinary Medicine has launched a free training program to help non-specialized veterinarians recognize and report foreign swine diseases. Funded by the U.S. Department of Agriculture, the initiative includes live webinars and self-paced continuing education modules. The program aims to equip mixed-animal and general practitioners with the knowledge to identify highly contagious agricultural threats.
OpenVet Introduces ‘OpenAnimal’ App for Pet Owners
OpenVet has launched OpenAnimal, a free app designed to serve as a universal medical record for pets. The app integrates clinical records with at-home observations and allows owners to ask questions based on veterinary literature. According to the company, OpenAnimal works in tandem with its clinical AI platform to connect pet families with their veterinary teams. The app is currently available through a limited early access waitlist.
Roo Launches in Canada
Veterinary relief network Roo has expanded internationally with a launch in Toronto, Canada. According to the company, the expansion aims to help clinics manage Canada’s growing veterinary staffing shortages while reducing industry burnout. Roo also provides Canadian veterinary professionals with access to free, accredited continuing education courses.
