Nationwide pet insurance has launched a subscription-based, around-the-clock telehealth service, Vethelpline, for non-customers.
Pet owners can register for one-, three- or six-month subscriptions that start at $9.17 a month. Good for up to 10 pets, the service provides subscribers with unlimited 24/7 access by app or phone to a veterinary expert, Nationwide reported.
“In addition to providing guidance on a pet’s general health, behavior and well-being, Vethelpline staff can address urgent toxicology, emergency and critical care concerns,” the company stated.
The experts cannot legally diagnose a condition or prescribe medication, but they might recommend that a pet see a veterinarian.
“Pet families have different needs, budgets and preferences around managing their animal’s care, and we’re excited to offer a telehealth service that makes live, expert pet health advice very accessible,” said Heidi Sirota, Nationwide’s chief pet officer.
Nationwide is the largest U.S. pet health insurer, enrolling more than 1 million animals. Policyholders already have free access to Vethelpline.
Did you know a subscription to Today’s Veterinary Business is free to qualified veterinary professionals? All you have to do is sign up here (and renew each year). You also can sign up to receive the Today’s Veterinary Business weekly e-newsletter.