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Staffing Issues Frustrate Practice Managers

An iVET360 survey recommends that clinics make “a better effort to keep the people they have.”

Staffing Issues Frustrate Practice Managers

Recruiting and scheduling are the top two challenges of veterinary practice managers surveyed by iVET360.

The company’s inaugural Practice Manager Report, available at bit.ly/3oBY9Ev, also revealed that 27% of the respondents earn from $40,000 to $50,000 annually. Experience matters, too, as the survey found that 29% of practice managers on the job for more than 10 years make over $70,000.

When it comes to staffing a hospital, 30% of the 683 respondents said recruiting was their toughest challenge, compared with 14% who pointed to scheduling issues.

“It might seem counterintuitive,” the report stated, “but the survey showed that higher-revenue hospitals were more stressed about recruiting than smaller ones. Over 60% of hospitals with revenues above $4 million cite it as their primary concern.”

The report asked about employee benefits and what practice managers wished they could provide. One in four said dental care and profit-sharing.

“The majority of people in the veterinary field are millennial females, who place more value in a flexible schedule, benefits and growth opportunities — and they’ll change jobs several times to find it,” the report noted.

“Maybe we’ll be put on blast for saying this,” iVET360 stated, “but we believe that if practices made a better effort to keep the people they have, they wouldn’t need to be constantly searching for new employees.”

Headquartered in Portland, Oregon, iVet360 provides practice management services to veterinary hospitals nationwide.


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