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Compassion-First to salute client service reps

Support staff members are called “truly unsung heroes.”

Compassion-First to salute client service reps

Front-line employees at Compassion-First Pet Hospitals will receive special recognition in January during Client Service Representative Appreciation Week.

“Our veterinary client service representatives take care of clients in all circumstances, especially those less-positive moments,” said Karen Widero, the network’s director of client experience. “They are truly unsung heroes who deserve recognition.”

The celebration, scheduled for Jan. 21 to 25, 2019, will include “various tokens of appreciation from the hospital leadership” and a luncheon, Compassion-First stated.

Appreciation Week isn’t a one-time idea.

“Our hope is to formalize this week and make it official so that all veterinary CSRs across the country are recognized for their commitment to pet care and their passion for ensuring the clients are always taken care of,” Widero said.

Compassion-First, headquartered in Tinton Falls, New Jersey, operates 41 hospitals in 13 states. Company founder John Payne was president and CEO of the Banfield Pet Hospital chain until 2012.

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