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June/July 2021

Practice Management

It’s All About Trust

Thank you, Today’s Veterinary Business, for the diversity of thoughts on ways to run a veterinary practice.

Practice Management

Think Outside the Box

If you’re working with a particular company on one marketing avenue, see whether you’re taking full advantage of its services.

Patient Care

Many Happy Returns

By strategically identifying at-risk, past-due patients, the hospital can control the number of vaccine appointments and client messaging.

Innovation/Technology

How Healthy Is Your Cybersecurity?

While the volume of cybersecurity incidents has risen, the percentage of organizations reporting having achieved a high level of cyberresilience is increasing, too.

Client Communication

The Gift of Gab

Practice leaders don’t always fully appreciate the link between efficiency and providing the training that CSRs need to excel.

Practice Management

The Next Chapter

Our profession has done well during the pandemic. We need to continue to do well after it.

Patient Care

Take the Fear Out of Injections

Take the extra few seconds and extra cents and use a fresh needle each time.

Finance

Hunger Pangs, Bad Behavior and Equipment Envy

Whenever workplaces consciously keep employees who are bad for business, the objective is to find a job that reduces their damage.

Legal Issues

8 Mistakes You’ll Regret

Not adequately planning for the sale of your veterinary practice can cause you to miss valuable opportunities to find the right buyer.

Practice Management

Auditioning for a Job

A working interview can help determine whether a veterinarian or technician’s knowledge and skills are commensurate with their expressed qualifications.

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