Elevating your hospital from the status quo to something really fabulous requires an honest assessment of where you stand and then formulation of a detailed action plan.
Be honest with yourself. Did you rush the job candidate through the interview? Did you miss any warning signs? Did you quiz the references? Does your onboarding and training program need an overhaul?
Veterinary practices administered more vaccines than in 2018, although sales of flea and tick preventives suffered in the face of a competitive over-the-counter market.
Core training isn’t just for the athletically inclined. Bring your teams together as often as possible to talk about retail products and client messaging.
