Who wants to own a veterinary hospital? Listening to the American Veterinary Medical Association’s chief economist, Dr. Matthew Salois, I found out that fewer people do.
The Pet Owners Economic Value Study reveals what pet owners are willing to pay for veterinary care. Clients ages 19 to 29 are an attractive customer segment.
The relationship between pet owners and veterinarians is a two-way street. The digital age and the transparency it created has turned clients into pet care partners.
“A hospital that offers excellent mentorship and a positive practice culture is certainly a viable option for a first-year veterinarian like me even in the absence of room for advancement.”
Bad communication will stunt a veterinary practice’s growth. Staff meetings and active listening can ease tensions and create a more productive workplace.
