Innovation/Technology

One step at a time

Try not to underestimate the power of incrementalism — one step at a time, bit by bit.

Innovation/Technology

7 Security Essentials

Using a layered approach to computer security will protect your hospital from costly downtime.

Personal Wellness

The art of centering

We can all benefit from taking a moment to see our situations a little less seriously and treat ourselves and each other with a little more care and compassion.

Merchandising

Rise to the challenge

Are you ready to get serious about winning back your pharmaceutical revenue as opposed to throwing in the towel?

Practice Management

Goodbye fear, hello referrals

When a cat or dog shows signs of anxiety or fear, the owner might demonstrate myriad emotions herself — from shame, embarrassment or confusion to nervousness, anxiety or even fear.

Innovation/Technology

The economics of telehealth

Providing after-hours triage care can improve client service, team morale and job attractiveness.

Finance

Secure Your Financial Future

In situations where a practice owner is selling and leasing to an associate, the seller must make sure to receive personal guarantees of the lease payments from all partners of the entity signing the document.

Client Communication

You make the call

Call the day after any medication is dispensed. Ask if the client is having issues administering the drug and whether the pet is having side effects.

Legal Issues

The devil’s in the details

Savvy practice owners and managers know when it is unwise to review a contract without getting legal advice.

Practice Management

Got crabs?

You, as a leader, must identify and support the team members who are constantly climbing toward success.

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